We are sympathetic to last minute changes and adjustments. Most if not all cancellation fees are assessed by the carriers. Our Shipment Cancellation Policy is simple and straight forward. If you cancel a Truck Load shipment before equipment is located and secured there is NO FEE. If you cancel a Truck Load shipment after equipment is secured, you will be billed the quoted amount. If you cancel a Less Than Load (example would be a pallet) shipment before the carrier dispatches the pickup there is NO FEE. If you cancel a Less Than Load (example would be a pallet) shipment after the carrier dispatches the pickup there is a carrier imposed fee of up to $200.00. We do our best to have these fees waived by the carrier on your behalf.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.